Keeping in mind the desire for fast payment, Cash App was launched in 2013. And there is no doubt that the Square Cash App has met the expectations of people in terms of quick money transfer services. But, this fastness which appears to be appreciable at first glance, sometimes, becomes the reason for the problem. What is wrong with the quick payment system is that as soon as one presses the “send money” button, the person on the other side receives money instantly. No matter whether the recipient is the right person or wrong. And sadly it happens in Cash App as well. That’s why many users could be seen asking- How to get money back from the cash app if sent to the wrong person?

As you are reading this post, then chances are high that you have sent money to the wrong person on Cash App too. And regretting it as many many other Cash App users do. If so, you also might have questions in your mind such as how to cancel a payment on Cash App? Can I dispute a transaction on Cash App and get a refund? Okay, I have answers to all these questions. That’s not all, you will also get an overview of the Cash App refund policy.

So, before I straightforwardly answer this question- how to get your money back from the cash app if sent to the wrong person? It will be in your best interest to learn some basics first.

What happens if you send the wrong person money on Cash App?

First, let me clarify one thing. The wrong transfer is not limited to only the Square Cash App. Yes, it happens with many other payment apps such as PayPal, Venmo, Zelle, etc. But, believe me, you are in luck if you made this mistake on Cash App. How? you will get to know the reason in the coming section. 

So, the question is what happens when you successfully send money to an unintended person in the Cash App.

The truth is, that the recipient receives the money in no time. This is the harsh reality of fast payment apps- once the money is gone from your account, you can’t reverse the payment. Also, you will not find any option or tab to cancel your accidental transfer in the Cash App. But, still, don’t be upset as there are two things that you can do to get back your deducted money from the wrong person. First, you can send a refund request and the second option is to get in touch with Cash App customer service. That’s why I said earlier, that you are in luck if you made an accidental transfer on Cash App as many other apps don’t offer such features.

Can you dispute a Cashapp transaction?

Cash App dispute process involves contacting the Cash App support for quick settlement of wrong transactions, scams, and payment failure issues. Also, to fix the Cash App refund dispute, feel free to contact customer service. These are the steps to follow on your Cash App mobile app:

• First, simply login to your account.
• Now you have to press the profile tab a “photo icon” is available at the right corner of the screen.
• Go deep down and at the bottom, you will find the “Cash Support” button; press it.
• Then, choose “something else” as a reason for the Cash App dispute.
• Now describe your issue and press share your concern.
• Once you escalate your issue, you will have to wait for 3-4 working days to get a reply.

Important Note: Registering a Cash App dispute doesn’t guarantee you a 100% refund.

How to get money back from Cash App if sent to wrong person?

The best thing you can do to get a refund from Cash App after making a wrong transaction is to contact the recipient and request a refund. Also, if you wish, you can use your Cash App to send money requests. These are the steps to follow:

• Launch Cash App on your phone.
• Tap the activity tab which looks like a watch-shaped icon.
• Scroll down and select the wrong payment you made.
• Now from the top-right corner, press the menu button (a three-dots icon).
• Further, tap the refund button. Doing so, the person who has received your money will get an instant notification.
• Now it is up to the recipient whether he/she accepts your refund request or not.

Also Read: how to fix Cash App transfer failed issue?

Final Say!

So, after reading today’s post: How to get money back from Cash App if sent to the wrong person; you might have realized that getting a refund on Cash App might be quite a tricky job. That’s why I recommend you to be careful while making and sending a payment using the Square payment app. For more queries, you can get in touch with us.