The issue of accidental payment in the Cash App reminds me of a recently occurred case with Justin George. Actually, Justin from North Carolina wanted to surprise her sister on her 25th birthday who lives in New York City and studied at Columbia University. So, as a part of the surprise, Justin sent her $500 for a party at midnight the next day. But, on the next day in the late morning, a wave of shock crossed Justin’s mind, when he came to know that instead of his sister someone else has received $500.

But, eventually, Justin managed to get a refund from Cash App. Yes, you may be surprised, but the fact of the matter is that Justin got a refund from Cash App even after sending money to the wrong person. It means, that if you do what Justin did, you also can receive a refund on Cash App.

To help you understand everything, let me explain step by step.

Also Read: What is Cash App Refund policy?

How to Cancel Transaction If Someone Sent Money Accidentally on Cash App?

The first thing that you have to bear in mind is that not all payments you can cancel on Cash App. What you may not like to know is that once you send the money and the recipient receives it, you can’t reverse the payment. So, as you can’t cancel the completed payment, Cash App also can’t reverse the transfer.

So, how does Justin manage to get back his money on Cash App? Here is the reality- he simply contacted the recipient and requested him to send back his money. The same thing you also can do. In the coming section, I have explained the simple step-by-step process to send a refund request on Cash App.

But, the best idea is to cancel the payment if it is not completed. By doing so, you will not be required to send a refund request in the first place to the accidental recipient. Find more information in the next section.   

Can I cancel a Cash App transaction?

Don’t forget what I have said that you can’t cancel the successful payment on Cash App. But, a piece of good news is that you can cancel pending and uncompleted payments on Cash App. Now that’s a different matter of why sometimes payments get the status of “Pending” on the Cash App. There could be so many reasons. But, don’t waste your time thinking about it, if this is the wrong payment just cancel it. Learn here how you cancel a pending payment on Cash App:

• Simply tap the Cash App icon to open it.
• Now look down and select the activity button (watched-shaped figure) from the bottom right side.
• On the next screen, all of your past and recent payments will come into your view.
• Select the wrong payment and check the status.
• If it is pending, you will get a “Cancel” option; Immediately press the cancel button without any second thought.

So, the question is- What happens when you cancel a transaction on Cash App? By doing so, your money does not deduct from your wallet or linked bank account. 

Also Read: How to fix Cash App transfer fail issue?

How to get a refund on Cash App if sent money accidentally?

If you are thinking your bank can help you to get back your money from Cash App, drop this idea. It will not work as your bank is a separate entity. So, raising a Cash App dispute and sending a request to get back your money is the best thing you can do to get a refund from Cash App. So, let’s first know how to send a refund request on Cash App.

• Launch the Cash App payment app for your payment.
• Go to the Activity tab and proceed.
• Now select the payment against which you want to send a refund request.
• Press the menu tab available at the top right corner.
• Finally, hit the refund button.
• Once you press the refund button, the recipient will get a notification.
• Now it is up to the recipient whether he/she sends your money back or not.

How to do a Cash App dispute for the wrong payment and refund?

Cash App dispute requires the user to get in touch with Cash App customer service. No matter what is the problem, for all kinds of Cash App problems, you can raise a dispute with the help of the below-mentioned steps:

•  Get into a Cash App.
• Tap the profile button.
• Go deep down to find and select “Cash Support”.
• Further, select “Something Else” as a reason.
• Now describe the issue and raise your concern.
• You can expect a response within 3-4 days.

Final Say!

That was all from my side in today’s topic: How to Cancel Transaction If Someone Sent Money Accidentally on Cash App. I hope you must have learned something new. For more information and any kind of assistance, we are available 24hrs.